93gl Privacy Policy

This Privacy Policy ("Policy") describes how 93gl ("we," "us," or "our") collects, uses, stores, and protects the personal data of individuals ("you," "Player," or "User") who access or use the 93gl online gaming platform, including our website at 93gl.app and any related mobile applications or services (collectively, the "Platform").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements. By registering an account or using the 93gl Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

93gl collects the following categories of personal data from players and users of the Platform:

Identity & Registration Data:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the minimum age requirement of 21 years).
• Nationality and country of residence.
• Government-issued identification number (e.g., Philippine National ID, SSS, GSIS, Passport, Driver's License).
• Username and encrypted password.

Contact Data:

• Email address registered to your 93gl account.
• Mobile phone number (used for account verification and optional SMS notifications).
• Residential address, including barangay, city or municipality, province, and postal code.

Financial & Transaction Data:

• Payment method details, including GCash account number, PayMaya account number, or bank account details (BPI, BDO, Metrobank, and other supported Philippine banks).
• Deposit and withdrawal transaction history, including amounts in Philippine Peso (PHP / ₱), timestamps, and payment method used.
• Account balance and bonus balance information.

Gaming Activity Data:

• Game history, including games played, wagers placed, outcomes, and session durations.
• Responsible gaming settings, including any deposit limits, session reminders, or self-exclusion requests you have applied to your account.

Technical & Device Data:

• IP address and approximate geolocation derived from your IP address.
• Device type, operating system, and browser type and version.
• Unique device identifiers and mobile advertising identifiers where applicable.
• Log data, including pages visited, features used, and timestamps of Platform interactions.

Communications Data:

• Records of communications between you and the 93gl support team, including live chat transcripts and email correspondence.
• Feedback, survey responses, and any other information you voluntarily provide to us.

93gl collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automatically — through cookies, web beacons, pixel tags, and similar tracking technologies when you access and interact with the Platform. See Section 9 (Cookies Policy) for more details.
• From third parties — including identity verification service providers, payment processors (such as GCash, PayMaya, and Philippine banking partners), fraud prevention services, and regulatory authorities where required by law.

93gl processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 93gl player account, including verifying your identity and eligibility to use the Platform.
• Age Verification: To confirm that you are at least 21 years of age, as required under PAGCOR regulations governing online gaming in the Philippines.
• Transaction Processing: To process deposits, withdrawals, and bonus credits to and from your account using your chosen Philippine payment method.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and PAGCOR reporting obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its players.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our support channels.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 93gl Platform.
• Marketing Communications: To send you promotional offers, bonuses, and news about 93gl, where you have provided consent to receive such communications. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, 93gl processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and transaction processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML, KYC, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention and platform security.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

93gl does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with player verification and age confirmation.
• Game Providers: Licensed game software providers whose games are available on the 93gl Platform, to the extent necessary to deliver the gaming experience.
• Fraud Prevention Services: Third-party fraud detection and prevention service providers engaged to protect the Platform and its players from fraudulent activity.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by 93gl, subject to strict confidentiality obligations.

93gl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active Accounts: Personal data associated with active player accounts is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, 93gl retains personal data for a minimum of five (5) years, in compliance with PAGCOR requirements and Philippine AML regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended).
• Marketing Data: Where processing is based on consent, data used for marketing purposes will be deleted promptly upon withdrawal of consent, unless retention is required for another lawful purpose.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 93gl's data disposal procedures.

93gl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 93gl Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted cryptographic hashes) and financial information.
• Role-based access controls limiting access to personal data to authorized personnel only, on a strict need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Incident response procedures to detect, contain, and notify affected parties of any personal data breach in accordance with the requirements of the National Privacy Commission.

While 93gl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access to your account.

The 93gl Platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze how the Platform is used. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login, session management, and security. They cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect anonymized information about how players use the Platform, including pages visited and features used, to help us improve the Platform experience.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of our marketing activities. These cookies are only set where you have provided explicit consent.

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the 93gl Platform.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 93gl:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 93gl Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable law.

The 93gl Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. 93gl does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 93gl Platform, please contact our support team immediately.

93gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 93gl Platform following the posting of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

93gl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO using the details below.

Data Protection Officer — 93gl

Email: [email protected]
General Support: [email protected]

You may also reach our support team via live chat after logging in through 93gl Login. All privacy-related inquiries are handled with priority and full confidentiality.